- 1). Call McAfee's customer service department at 866-622-3911.
- 2). Press "2" for "Refund" on your telephone once the McAfee automated system starts providing you with options.
- 3). Speak to a customer service representative and tell him you would like a refund for the McAfee package you have uninstalled. He may ask you for the email address you used when first setting up the McAfee package. He may also ask you for the order number of the McAfee package. This number is with the original paperwork/invoice that came with the McAfee package.
- 4). Write down the customer service representative's name, any confirmation numbers he may give you and the estimated time of the arrival of your refund check on a piece of paper. Keep this information in case you don't receive your refund check and you need to call McAfee again.