- 1). Press the "Open/Close" button on the garage door and hold it down to force the door to close if the sensors have malfunctioned. This may bypass the sensors and allow the door to close and fix the issue.
- 2). Ensure there is nothing blocking the path of the garage door sensors. These sensors are located near the bottom of each side of the garage door's opening. If there is anything blocking these sensors, remove the object(s) to restore normal operation.
- 3). Clean the "eyes," or lenses, of the sensors with a soft, damp cloth. Dry the sensor lenses after cleaning them. Dirty sensors may mistakenly sense there is an obstruction in the way and react accordingly by not allowing you to close the garage door.
- 4). Reset the garage door sensors by unplugging the garage door remote open/close unit from the power outlet it is plugged into. Plug it back in and attempt to open/close the door again. The sensors should be reset and allow the door to operate normally once again.
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